Shipping Q&A

Orders are usually processed within 0-2 business days. After your order ships, standard delivery usually takes 3-5 business days.

Once your order ships, tracking information will be sent to the email address used at checkout. If you do not receive tracking or the tracking page has not updated within 2-3 business days after shipment, contact sales@lupvar.com with your order number.

You can track your package with the tracking number sent to your checkout email. If tracking has not updated within 2-3 business days after shipment, contact sales@lupvar.com with your order number.
Track Your Order

We currently ship only within the United States. We do not ship to P.O. boxes, APO/FPO/DPO addresses, U.S. territories, Alaska, or Hawaii.

We offer free standard shipping on eligible U.S. orders. Taxes, if applicable, are calculated at checkout.

Orders may ship with Amazon Logistics, UPS, USPS, FedEx, or another available carrier depending on destination and fulfillment availability.

Most orders ship in one package. If your order contains multiple items or fulfillment availability requires it, items may ship separately and one package may arrive before another.

A package may be returned because of an incorrect or incomplete shipping address, an undeliverable address, failed delivery attempts, or carrier restrictions. Contact sales@lupvar.com with your order number so we can check the shipment and available options.

First check your mailbox, porch, side door, back door, garage area, building mailroom, leasing office, neighbors, or other household members. If the package still cannot be found, contact sales@lupvar.com with your order number and tracking number. We will help investigate with the carrier. If the case meets our replacement or refund conditions, we may offer a replacement or refund.

Check your tracking link first. If the estimated delivery date has passed and your package has not arrived, contact sales@lupvar.com with your order number and tracking number so we can review the shipment and next steps.

Email sales@lupvar.com within 24 hours after delivery with your order number and clear photos of the package and product. We will review the issue and help with the next available solution.